In the ever-evolving world of healthcare, the ability to engage patients effectively and securely across every touchpoint has become a competitive necessity. As healthcare organizations strive to improve outcomes while reducing operational strain, QuincyCHAT, the latest innovation from QliqSOFT, is emerging as the industry’s most flexible and patient-friendly conversational AI solution.
With over a decade of leadership in HIPAA-compliant secure texting, QliqSOFT has once again raised the bar. QuincyCHAT offers a new way to power meaningful, real-time digital conversations without the need for apps, downloads, or staff overload.
Introducing QuincyCHAT: Healthcare-First Conversational AI
QuincyCHAT is not just another chatbot, it’s a no-code, healthcare-optimized, app-less conversational engine built to modernize how healthcare systems, clinics, and providers engage with patients and families. It enables organizations to deliver real-time, context-aware conversations via SMS or embedded links, extending engagement beyond the four walls of care settings.
With QuincyCHAT, healthcare teams can automate and scale communication for:
- Pre-visit preparation and instructions
- Follow-up care plans and wellness check-ins
- Social Determinants of Health (SDoH) screening
- Prescription refill and appointment scheduling requests
- Discharge education and readmission prevention
- Care team–to–patient secure texting
This solution replaces manual workflows with AI-powered, conversational flows that are as human as they are helpful.
Real Engagement & Impact
The QuincyCHAT platform is not just intuitive, it’s proven. Healthcare organizations using QuincyCHAT have reported:
- 27% increase in well-child visits and immunization completion
- 75% of patients prefer chatbot interactions over phone calls
- 58% of patients identified SDoH needs via digital screening
- 36% reduction in patient no-shows for outpatient procedures
- $4.49 average savings per patient in automated education costs
- 32% decrease in hospital readmissions for inpatient populations
- 30% faster patient intake in post-acute care environments
These statistics highlight how QuincyCHAT helps organizations improve clinical outcomes, optimize resources, and elevate the patient experience, all while easing the administrative burden on staff.
Simple to Deploy. Scalable to Grow
QuincyCHAT’s no-code interface enables healthcare teams to deploy ready-to-use chatbots in under 30 days. With seamless integrations across major EHR, CRM, and communication platforms, including Epic, Cerner, eClinicalWorks, athenahealth, and RingCentral, among others, organizations can create deeply personalized patient journeys at scale.
Additionally, the platform offers pre-built chatbot templates from the QliqSOFT Healthcare Chatbot Studio, allowing providers to accelerate their digital transformation without requiring heavy IT involvement.
Whether serving large hospital systems, outpatient clinics, or population health initiatives, QuincyCHAT easily adapts to virtually any workflow.
Empowering the Future of Care
“QuincyCHAT represents a shift in how we think about patient engagement,” says Krishna Kurapati, Founder & CEO of QliqSOFT. “It allows providers to engage patients the way they want to be engaged securely, conveniently, and personally while allowing staff to focus on high-value care delivery.”
As the healthcare landscape moves rapidly toward value-based care, virtual-first models, and data-driven engagement, QuincyCHAT is poised to lead the next wave of transformation, bridging the gap between digital convenience and compassionate care.
About QliqSOFT
For over a decade, QliqSOFT has been a leader in a HIPAA-compliant, cloud-based digital patient communication platform. Serving over 1,000 healthcare organizations across the U.S., QliqSOFT’s solutions, including secure texting, virtual visits, patient engagement, and e-signature tools, empower providers to deliver seamless, connected care experiences.